Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support prompt is our main priority, so that we back up each web hosting service plan with a 1–hour ticket reply guarantee. As soon as you supply a ticket or drop an email, our user help and support staff will do all they possible can to generate the most appropriate solution to your problem and to supply you with help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any issue you may have to do with MygoodHosting’s solutions. We have got employees available all the time to give help and support anytime required. You’ll be able to the ticket system or send us an e–mail anytime, alternatively you can grab the telephone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a wide–ranging practical knowledge base into the Control Panel that will help you have convenient step by step instructions whenever you want. Each section of the Control Panel has its own contextual guide area having a group of how–to posts. We have also organized video clips to offer you a much better idea of the simplest way to complete any given activity.