Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you’ll find an exhaustive Help Center section featuring plenty of articles and frequently asked questions. They are compiled by our support team of well–trained technicians. Just type in your question and our smart platform will provide you with the best answer.

  • Top quality support service
  • Instructional Videos

  • For those who wish to discover how to resolve a common issue by watching an instructional video, we have added a compilation of video tutorials to our Web Site Control Panel. All the videos are brief and easy to comprehend. They offer visual presentations of different site management operations.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 client support service and come with a one–hour ticket response guarantee. Our knowledgeable support engineers will be available 24–7 and will resolve any issue that you might possibly come across within less than sixty minutes after the trouble ticket submission. Normally, an answer will be provided to you in less than 20 minutes.